About Expedia CruiseShipCenters
Established in 1987, Expedia® CruiseShipCenters® is a retail travel agency franchise and a global leader in the marketing and sales of cruise vacations. Our company’s ongoing commitment to providing incredible value and exceptional service to travelers has helped us grow at an average rate of 20% each year, for over two decades.
Our North American network now includes over 220 franchise locations open or under development and more than 4,300 Vacation Consultants who are passionate about helping their clients navigate through the complexities of travel planning. Although our brand specializes in cruises, each Expedia CruiseShipCenters location operates as a full service travel agency offering flights, hotels, tours and resort packages – all at Expedia® prices.
Expedia CruiseShipCenters is part of Expedia, Inc. – the largest travel company in the world – with more than $68 billion in annual gross travel bookings. As part of the Expedia family of brands, our franchisees, Vacation Consultants and customers all benefit their massive buying power, vast product selection and globally trusted brand.
In addition to being named a top seller by every major cruise line, Expedia CruiseShipCenters has been recognized for its leadership in the franchise community, ranking in the Franchise Business Review's Top 50 Franchises and Entrepreneur magazine's Franchise500. After 23 years of proven success in Canada, Expedia CruiseShipCenters was honored with induction into the Canadian Franchise Association's Hall of Fame for outstanding performance by a franchise company over a significant period of time. Now, our brand is rapidly expanding our network across the United States with plans to grow to 500 franchise locations by 2020.
As Expedia CruiseShipCenters continues to expand into communities from coast to coast, our organization remains dedicated to Our Promise to navigate spectacular vacation experiences for each and every customer.
Awards we have won:
Carnival Cruise Lines
National Account of the Year
Top National Account - Overall
Holland America Line
Centurion Sales Award
Norwegian Cruise Line
Retail Travel Agency of the Year
Marketer of the Year
Regent Seven Seas Cruises
Royal Caribbean International
Canada Partner of the Year
Viking River Cruises
Best Companies to Work For in BC
Canadian Franchise Association
Award of Excellence for Top Franchise
& Hall of Fame
Franchise Business Review
Top 50 Franchise System
About Expedia, Inc
After more than 25 years of excellence and innovation, CruiseShipCenters® caught the attention of Expedia, Inc. The resulting partnership expands the power of the Expedia® brand to include CruiseShipCenters' retail locations.
Expedia is the world's most recognized brand in travel. With more than $34 billion in annual gross travel bookings, Expedia CruiseShipCenters enjoys the competitive advantage of this massive buying power and leading brand.